FAQ

Everything you need to know about renting camping gear for your outdoor adventures.

How do I rent a product from your shop?

Have a look at our How it Works!
When is the gear rental open?

Usually, Thursdays between 17:30 and 18:30. Gear return from 17:30 to 18:00 and pick up from 18:00 to 18:30.
What should I do, if I cannot pick up/return gear on Thursdays?

Just send a friend with the booking confirmation and text us in advance in the WhatsApp Group "Gear Chat/Questions) or via here.
Where is the gear rental?

Address: Edsviksvägen 31B, 182 33 Danderyd, Sweden

If you come from Mörby centrum, please go past the ICA and turn left behind the building. You will see a set of stairs going down.

The gear storage is in the basement. Please go down the stairs and enter through the door on the left.

You can see the exact location of the gear storage at this link:

https://drive.google.com/file/d/1gVhcvse9Or_7Rz9a6uWfGt1UVVk6TG_5/view?usp=sharing
My gear is broken, what now?

Please make sure to fill out the feedback form: https://forms.gle/EPYxNDwHg8vAEhPQ7
Please also make sure to tell us what broke/was broken when returning the gear!